Data protection policy

This Privacy Policy establishes the terms in which WINO uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the personal information fields with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated so we recommend and emphasize continually reviewing this page to ensure you agree with those changes.

About us

Our website address is: https://wino.tours, owned by Ivan David Lacroix.

  • ID (Spain): x3059607-D;
  • Address: Bahia Palace I C / Gregal, 2 bjs A 43892 Miami Platja Tarragona
  • Email: ivan@wino.tours

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to maintain a user registry, of orders if applicable, and to improve our products and services. E-mails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled anytime.
WINO is highly committed to fulfill the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Comments

When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor’s IP address and the browser’s user agent chain to aid in spam detection.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile image is visible to the public in the context of your comment.

Media

If you upload images to the web, you should avoid uploading images with location data (GPS EXIF) included. Web visitors can download and extract any location data from images on the web.

Contact forms

Through the contact forms we receive and store the information given by the user through the same contact form. This information is used to respond to user requests that are included in the text of the message and thus respond to such requests.

Subscription forms

The subscription forms are those where the user gives his consent through the send button, once he has provided his email, his name and having accepted the explicit privacy policy in this document.

These data are stored by the owner of the page https://wino.tours/, Ivan David Lacroix through the online email marketing platform Mail Relay, of which said owner is the only one authorized to access the same page already use the information in it.

The contact information will be used by the owner himself to send information and promotions about products, tickets and any changes that may occur on the website and that may be of interest to the user. The person responsible for the data, that is, the user, may cancel the subscription at any time through the “cancel subscription” link that appears in all emails sent to our subscribers.

WhatsApp List

The owner of the page https://wino.tours/, Ivan David Lacroix manages a WhatsApp business account. Under the phone number +34 936 881 499

The purpose of this list is to personalize the booking process, and to send extra information considered to be of interest by the seller.

The subscriber can at any moment unsubsrcibe from the list. By sending a message expressing its will to unsubscribe from the list.

Booking form

To process the booking correctly the booking agent of the page https://wino.tours/ will ask your phone number, email adress and full name.

The phone number will be added in our WhatsApp Business list. To know more read “WhatsApp Business” list. It will also be used to send the booking details.

The email adress will be added in our subsciber list. To know more read “subsription forms”. It will also be used to send the payment and booking details.

The full name will be added, together with the email and phone number, in our booking form, managed by Woocomerce.

Cookies

On this website, third-party and own cookies are used to ensure that you have a better browsing experience, you can share content on social networks and so that we can obtain user statistics.

For more information about the cookies we use check the following link: Cookies policy

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.

Analytics

Our website is linked to Google Analytics for the sole purpose of collecting demographic data from our audience

How long do we keep your data

If you leave a comment, the comment and its metadata are preserved indefinitely. This is so that we can automatically recognize and approve successive comments, rather than keeping them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Web administrators can also view and edit that information.

What rights do you have over your data

If you have an account or have left comments on this website, you can request to receive an export file of the personal data that we have about you, including any data that you have provided us. You can also request that we delete any personal data we have about you. This does not include any data that we are obliged to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments may be reviewed by an automatic spam detection service.

Demographic information is collected by Google Analytics for the exclusive use of the person in charge of wino.tours, Ivan David Lacroix, in order to know who visits said website.

The phone number and full name given in the booking form, will be sent to the companies included in the booking package. And we are not responsible of what use they do of your personal phone number and full name.

Control of your personal information

At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.
WINO reserves the right to change the terms of this Privacy Policy at any time.

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